This page clearly explains how your personal information is collected, stored, and kept secure on Khelagor.
All your data is protected with 256-bit encryption.
Welcome to Khelagor. This Privacy Policy ("Policy") outlines the data protection agreement between the organization operating the Khelagor platform and the members who use our services.
By using the Khelagor website or mobile platform, you are considered to have consented to this Privacy Policy. We believe transparency around data is the foundation of the trust we build with our members.
This Policy is built in accordance with applicable Bangladesh digital security laws and international best practices. Khelagor treats your personal privacy as a top priority — not just in words, but reflected in every technical decision we make.
In Brief: Khelagor does not sell your data. Your information is used solely to improve our services and maintain security.
Khelagor only collects information that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.
Note: Khelagor never directly stores your bank card number or PIN. Payment information is securely handled by the relevant payment gateway.
Khelagor uses your data only for specific, clearly defined, and legitimate purposes. Below are the key reasons we use your data and the extent of use in each case:
Khelagor does not sell your personal data to advertisers. You can opt out of promotional messages at any time from your account settings.
Khelagor does not retain your data longer than necessary. The table below outlines the retention period for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal Obligations |
| Transaction & Payment Records | 7 Years | Financial Regulations |
| Betting History | For the duration of active account + 3 years | Dispute Resolution |
| Customer Support Chat | 2 Years | Service Improvement |
| Login & Session Logs | 1 Year | Security Monitoring |
| Cookies Data | Up to 1 year | User Experience |
After a set period, data is automatically deleted or anonymized. If you request account closure, all data beyond legal obligations will be deleted within 30 days.
Khelagor does not sell your personal data or share it with third parties without your consent. However, limited data sharing may be necessary in certain circumstances:
⚠️ Important: Khelagor does not sell or transfer your information to any marketing company, data broker, or advertising agency.
Third-party partners are contractually required to uphold the same privacy standards. Khelagor does not work with partners who do not comply.
Khelagor uses cookies and similar technologies to enhance your experience on the platform. Cookies are small data files stored in your browser.
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may cause some features to stop working properly.
As a Khelagor member, you have the following rights over your personal information. Contact our support team to exercise any of these rights.
You have the right to know and view what information Khelagor holds about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
You can request a download of a copy of your data.
You may request that the processing of your data be restricted or paused for specific reasons.
You may object to the use of your data for specific purposes.
How to Submit a Request: Any privacy-related request Help Center or send an email to privacy@khelagor.im. Khelagor typically responds within 30 days.
Khelagor uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested and upgraded.
However, no one can guarantee that any data transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.
All Khelagor services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If a minor is found to have opened an account on Khelagor, the account will be closed immediately upon detection and all collected data will be deleted.
A Note for Parents: If your child has accidentally created a Khelagor account, please Support Team Let us know. We will take immediate action.
Khelagor may update this Privacy Policy when necessary. For significant changes, members will be notified in advance via email or platform notifications.
Continued use of Khelagor after any changes constitutes acceptance of the updated Policy. We recommend reviewing this page periodically.
The date of each update and a summary of changes will be noted at the top of the page.
For any privacy-related questions, concerns, or complaints, please reach out to us through the following channels:
Khelagor typically responds to privacy-related requests within 7 business days. Complex matters may take up to 30 days.
Our Commitment: Your privacy complaints will never be ignored. Every request will be assigned a tracking number.
Our commitment to protecting your data goes beyond policy — it's reflected in every technical decision we make.
Every transaction and message on Khelagor is protected by 256-bit SSL encryption. No third party can read your data.
Khelagor never sells your personal information to third parties. This goes against the core principles of our business model.
A third-party expert team audits Khelagor's security infrastructure every 6 months. Any vulnerabilities identified are resolved promptly.
You have full rights to view, correct, or delete your own data. Khelagor respects these rights.
Khelagor does not retain any data longer than necessary. Information is automatically deleted after the designated retention period.
Khelagor always responds to privacy questions honestly and clearly. Withholding information goes against our policy.
Your data is safe, your transactions are transparent, and your privacy is protected on Khelagor. Register now and play with complete peace of mind.
Warning: All Khelagor services are strictly for users aged 18 and above. Play responsibly for entertainment purposes. Learn about Responsible Gaming.