Gaming is for entertainment — not a source of income. Find everything you need here about responsible gaming tools, guidance, and support at Khelagor. We want you to play healthy, happy, and safe.
If you think there's a problem, visit our Support Reach out.
Playing on Khelagor isn't just about winning or losing — it's a form of entertainment. Responsible gaming means enjoying yourself within your means, without letting it harm your personal, family, or financial life.
At Khelagor, an informed player is our best member. We want you to recognize when gaming is enjoyable and when it might be getting out of hand. That self-awareness is the foundation of responsible gaming.
Many people in Bangladesh see gaming as a source of income — this is a misconception. Gaming is always uncertain, and losses can happen at any time. Khelagor always reminds you: only put in what you can afford to lose.
Khelagor's Core Principles: Gaming is for entertainment, not a livelihood. Our goal is to create happy players.
Khelagor gives you a range of tools to stay in control of your gaming. They're completely free to use and can be activated or adjusted at any time from your account settings.
Set a maximum deposit limit — daily, weekly, or monthly. No additional deposits will be accepted once you reach your limit.
Set a maximum loss limit for any given period in advance. You'll be notified as soon as you reach it.
Set a time limit on how long you can play in a single session. Your session will automatically end once the limit is reached.
Temporarily suspend your account for a set period (1 day to 6 weeks). No betting will be possible during this time.
Get regular notifications about how long you've been playing and how much you've deposited.
Permanently close your account for the long term. Options range from 6 months to a permanent ban.
How to get started: Log in to your account and navigate to "Account Settings" → "Responsible Gaming". Or Help Center Reach out.
Sometimes we don't realize when gaming is getting out of hand. Khelagor encourages you to stay aware of the following signs:
Spending Beyond Your Means: Your monthly gaming spend is exceeding your budget or forcing you to cut back on essential expenses.
Chasing Losses: Chasing losses by placing bigger bets is one of the clearest signs of a problem.
Losing track of time: Losing track of time while playing, or being unable to stop.
Hiding from Family & Friends: Hiding how much you're playing or spending from the people close to you.
Emotional Distress: Feeling restless, irritable, or anxious when you're unable to play.
Impact on work or studies: Being unable to focus on daily responsibilities or professional work due to gaming.
Borrowing to play: Borrowing money from friends, family, or a bank to fund gaming.
Keep in Mind: If you notice any of these signs in yourself, don't wait — Khelagor Support Reach out.
Think about the following questions based on your gaming over the last 30 days. Check any that apply to you:
If you feel like you need a break for a while or want to stop completely, Khelagor's self-exclusion process is straightforward. Just follow the steps below:
Log in to your Khelagor account and click on the profile menu in the top right corner.
Go to Account Settings and look for the "Responsible Gaming" option.
Choose the period that works best for you — 6 months, 1 year, 2 years, or permanent exclusion.
Once you confirm your decision, your account will be deactivated immediately. No betting or deposits will be possible during this period.
If you're unable to do it directly from settings, Help Center's let our team know — we'll take care of it for you.
Important: Once self-exclusion is activated, it cannot be lifted before the chosen period ends. This is intentional — so you get a genuine break.
Gaming addiction can affect not just the person playing, but their entire family. If you're worried about someone close to you, the following advice may help.
From Khelagor: If a member's family contacts us to share that their loved one is struggling, we will assist with complete confidentiality.
All services on Khelagor are strictly for users aged 18 and above. We believe keeping minors away from gaming is a shared responsibility.
For Parents: If you suspect your child is using Khelagor, please Get in touch with us. We'll act promptly.
Seeking help for a gaming problem takes courage. Khelagor is always here for you — no judgment, no stigma, just support.
Our specialist support team is available 24/7 and ready to listen. You can speak with us in complete confidence.
Right now Help Center and start a Live Chat.
Email us at support@khelagor.im. You'll receive a response within 24 hours.
Set your own limits or activate self-exclusion directly from your account.
We don't just entertain — we're committed to your wellbeing
The wellbeing of our members is the top priority behind every policy and technical decision at Khelagor. Your health matters more to us than our revenue.
Deposit limits, loss limits, session timers, and self-exclusion — all available in just a few clicks. No hassle.
KYC verification is required to register on Khelagor. We ensure that no one under the age of 18 is able to use the platform.
Your full gaming history, along with all deposit and withdrawal records, are available to view at any time. Nothing is hidden.
Even at 3 in the morning, if you feel like you need to talk, Khelagor's support team is there — real people, not bots, ready to listen.
Khelagor follows international responsible gaming standards. Our policies are reviewed and updated on a regular basis.
Enjoy Khelagor — responsibly. Use our safety tools and game with total peace of mind.
Caution: Gaming is for entertainment. Don't use gaming as a way to solve financial problems. If you need help, Get in touch with us.